Account access
Use only the account and role assigned to you. Keep access methods secure, provide accurate information, and notify Picket Fence through the contact form if you believe an account or invitation has been misused.
Electronic records and communications
The portal may deliver notices, documents, messages, payment records, and signature requests electronically. Transaction-specific consent and legally required disclosures will be presented when applicable. Keep your email, phone, and notification preferences current.
Payments and financial records
Portal balances, receipts, statements, and payment statuses should be reviewed promptly. A processing attempt is not complete until the portal records a successful result. Contact Picket Fence about suspected errors; do not submit repeated payments while a transaction is still processing.
Applications and screening
Submitting an inquiry or application does not guarantee availability, approval, or a lease. Qualification standards and any required screening disclosures apply consistently to the property and transaction involved.
Acceptable use
Do not attempt to access another person’s records, disrupt the service, upload harmful material, falsify information, or use the site for unlawful or abusive activity.
Availability and third parties
Hosting, payments, communications, screening, and other services may rely on third-party providers. Features may be delayed or temporarily unavailable. Emergency situations should never depend solely on portal availability.
Changes
Picket Fence may update these terms as its services change. Material transaction terms remain governed by the applicable signed agreement and required notice.
Questions or accommodation requests
Use the Picket Fence contact form so your request enters the management workflow and receives a reference number.
Contact Picket Fence →