Property owners
Evaluate management
Review fit, scope, service readiness, and the consultation process before submitting property information.
Residents
Find the right resident tool
Review availability, application guidance, emergency information, or access an invited account.
How do I access the Picket Fence portal?
Portal access is invitation-only. Accept the invitation connected to your lease or property, then sign in with the same email address.
How do invited residents pay rent?
After account activation and payment-provider readiness, open the portal and choose Payments. The portal will show the options activated for your account.
How do I submit a maintenance request?
Invited accounts can describe the issue, priority, access permission, and preferred service window in Maintenance.
Where can I find lease documents and messages?
Invited accounts display documents and conversations assigned to the signed-in resident, owner, lease, or property.
How do I ask about rental availability?
Review current listings first. If no suitable home is published, submit the rental availability form.
Open rental inquiry →