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Accessibility

Picket Fence should work for every user.

We are working to make the public website and secure portal understandable and operable across devices and assistive technologies.

Last updated August 25, 2026

Current accessibility features

  • Keyboard-accessible links, controls, forms, menus, and portal navigation.
  • Semantic headings, landmarks, labels, status messages, and skip navigation.
  • Responsive layouts, touch-sized controls, visible focus states, and reduced-motion support.
  • Color-contrast and forced-color treatment for core interface states.

Ongoing work

Accessibility is an ongoing practice. New workflows, third-party services, uploaded documents, and individual device settings may affect the experience. Picket Fence will continue testing important owner, resident, applicant, and manager journeys.

Request help or an alternative format

If a page, form, document, or portal task is difficult to use, contact Picket Fence. Include the page or task, the format you need, and a safe way to respond. Do not include passwords, payment details, or medical records.

Accessibility requests will not affect an applicant’s or resident’s housing treatment.

Questions or accommodation requests

Use the Picket Fence contact form so your request enters the management workflow and receives a reference number.

Contact Picket Fence →